Client Account Updates

Vault Networks’ has adopted the following policy with regard to changes and updates to a client’s account to ensure security and privacy of not only the client account information; but more importantly, access to the clients’ information stored in Vault Networks’ data centers and equipment.

For all client account updates, such as user access rights, password resets, and account information updates, the Administrator listed on the account would simply login to their account and make the desired changes.

Note: Vault Networks’ employees do not have access to updating this information on a client’s account; it must be done by the account Administrator.

If the client would like to change the Administrator on the account, please contact the Vault Networks’ Customer Service Department for assistance.

If a billing method change is desired, please see: Payment Options Section for more information.